Reviews
“We had our furnace serviced by our regular heating company, but the problem was not resolved so we called Mike Guys for a second opinion and repair. First Jay came out to look at the system and told us the older furnace probably had some life left in it but it would need a specific repair. He coordinated the repair with his office and they sent Connor that same day for the service. Connor arrived on-time (even earlier than quoted) and was so respectful that even my 92-year-old father commented on his manners. Connor explained his diagnostic process and repair process every step of the way. I appreciated this company's customer service and honesty. But especially to Jay and Connor for going above and beyond to get the furnace back to functional order. Thank you for a job well done!”
“Always so kind. Very knowledgeable those technicians. They work very hard. They don’t leave a mess. They’re awesome”
“Thank You for all your concern and taking care of problems!! Everyone is so nice and do excellent work! Your the best really!!”
“I have had another company come out to repair our furnace twice. It was not fixed on either visit. David came out and fixed it in 30 minutes! David is smart and efficient and explained the entire process to me.
Thank You Mize Guys”
Just a note of thanks for your service and replacement of our worn- out air conditioning system. You were on time, quick and efficient. Most of all you were fair. I highly recommend Empire Heating & Air conditioning co. Both Jay and his assistant were pleasant and responsive to all questions.
“We are trying to be pro-active and have our system checked before the heat kicks in. I figured they were going to just check my unit, turn a few screws and be done with it. I was impressed that they not only checked the unit, but also measured the output of each duct in the house. Everything looked good to them and we were good to go. I appreciate the fact that they didn't try to up sell me something I didn't need. Hard work and honesty are a bit rare to find these days you have both and I appreciate it. You have my business hands down!!!Thanks.”
“I "found" Jay & Empire 12 years ago when seeking a second opinion. Jay was referred by an HVAC company I know in the Bay Area who said Empire is his go-to referral in the greater Sacramento area. Needless to say, after the first visit, we became lifelong customers based on Jay's assessment of what needed to be repaired, his detailed explanation of the problem, and his second-to-none work ethic. Empire has done service and repairs to our AC, heater and ducts, has installed an air purification system, a mini split system, an updated QUIET whole house fan – you name it, Empire has done it for us. Since that first visit, I refer Jay to all of my real estate clients, colleagues, friends and family. I can call and refer Empire with 100% confidence!”
I have worked with Empire mechanical for several years in both my home and my business. And I can only say amazing things about them. What I respect the most is their integrity, which is very hard to find in any business these days, in addition to their attention to detail and the quality of their work. I have had no hesitation in referring them to anyone and have done so many times. You can feel completely confident in choosing them to work on your home or business.
-Allan R.
“I recently underwent surgery and I was concerned about the condition of the air in our home. We had Empire install the iWave-R which is giving me peace of mind knowing bacteria and viruses are being cleaned and making my recovery mentally easier. It’s reassuring to know there are no hazardous bi-products being created and no bulbs or extra parts will need to be replaced in the future. I’m glad knowing the air being distributed throughout my entire home, and that the air my wife and children are breathing, is clean. Empire was very professional, keeping us informed via text about ETA and arrived on time. I appreciated when they arrived with proper PPE, which made us extremely comfortable. We are beyond thrilled with the service. I was even able to get Empire to install one for my in-laws on the same day”
-Matt M.
