Mize Guys (formerly Empire Mechanical) has done a variety of HVAC projects for us, such as installing additional vents for our heating system, and installing an excellent ductless heating and cooling unit in a large master bedroom. All of the work has been excellent, and the team is both friendly and highly knowledgeable.
Last year, storms and flooding put my ductless system out of action. They promptly showed up and diagnosed the issue. It turned out that storm weather damaged the electrical circuit outside of the house. This was actually installed by my electrician (also a great resource), Walter Vaughan. Even before I could text Walter for help, they were in touch with him, telling him what they had found .. so we could get it fixed promptly.
This year, during the hottest part of the summer, our air conditioner stopped working. Within hours, they got to the house, checked everything, and confirmed that the issue was just a breaker that was tripping inappropriately. They conveyed their findings to our electrician (Walter), so that his folks could replace it and check to be sure that they too saw nothing actually overloading the circuit.
We have been pleased enough with Jay and his team to sign up for their ongoing maintenance plan. This covers scheduled work to keep our equipment running well .. and it also provides discounts for emergency calls outside of ordinary business hours.
I highly recommend them, and we plan to be long term customers.
Response from the owner:WOW! Thank you so much for your incredible 5-star review and for being such a loyal customer over the years! It’s been a pleasure working with you, we truly appreciate your continued trust in our services. If you ever need anything, as always, we’re just a call away!
Thanks again for your ongoing support – it means the world to us!
